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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Tom Coward

September 30, 2026

5 out of 5 rating by Tom Coward
"Bob Boylen has been our agent for many years. He provides great service, always friendly and helpful. We've moved many of our policies over to him and are always satisfied with the results. Bob and his staff answer our questions promptly and efficiently. We recommend him often."
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Julie

September 25, 2026

5 out of 5 rating by Julie
"very thorough and responsive in all instances"
We responded:
"Julie, thank you for the amazing review! Our South Portland insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Bob Boylen, your State Farm Agent "
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David Rooker

September 22, 2026

5 out of 5 rating by David Rooker
"Bob's office has always been very friendly and helpful when I have questions about my insurance."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in South Portland. "
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Jan Molleur

September 5, 2026

4 out of 5 rating by Jan Molleur
"Bob Boylen’s office handles all of my insurance needs: auto, homeowner’s, umbrella. I have been very pleased with my experiences in dealing with Bob and his team through the years. They are responsive and helpful at all times. I would recommend them to anyone!"
We responded:
"Jan, thank you for your great feedback! We’re so happy to hear you had a pleasant experience with our team here at Bob Boylen’s Insurance office. "
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Tracy Kolian

August 20, 2026

5 out of 5 rating by Tracy Kolian
"I can not say enough about how great Bob and his team have been in all matters related to my car, home, and rental insurance. They take the time and more to answer any questions I have, are incredibly knowledgeable, super helpful, and nice!"
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Brigitte Duplessis

August 11, 2026

5 out of 5 rating by Brigitte Duplessis
"Very professional and very responsive."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in South Portland to know you had such a great experience with us. "
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Kat baker

August 10, 2026

5 out of 5 rating by Kat baker
"I have been insured with Stare Farm Insurance since I first started drivig

15 years old. I've always felt safe."
We responded:
"Thank you for the 5-star review of Bob Boylen’s team - we really appreciate your kind words! "
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Jeffrey Deschenes

August 5, 2026

5 out of 5 rating by Jeffrey Deschenes
"I've been going to Bob and his team since I was in high school, over 35 years ago.

Bob, Jen, and everyone there have always been there for me whenever I needed them. They've taken great care of me all these years, and honestly, I never even considered going anywhere else. Why would I? They always treated me right."
We responded:
"Jeffrey, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Michelle Brower

August 2, 2026

5 out of 5 rating by Michelle Brower
"Bree was very helpful, thorough and fast responding with helping me chose the right renters insurance."
We responded:
"Thank you for the 5-star review of Bob Boylen’s team - we really appreciate your kind words! "
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MustangChik

July 27, 2026

5 out of 5 rating by MustangChik
"Best insurance company and office
Best prices
Amazing people
Recommend them and this office for anyone"
We responded:
"Thank you so much for the 5 stars, MustangChik! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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larissa fickett

July 23, 2026

1 out of 5 rating by larissa fickett
"They canceled my roadside on my car and my child's vehicle for using the emergency roadside 4 times in one year due to a lemon i was sold from lee auto mall and that was back in 2023 i havent had to use roadside in well over a year now and my son got a flat the other day and come to find out they canceled our emergency roadside and never told me when we pay extra for that service they also over charge I've been with company for over 10 years they were great in the beginning but recently have gone down hill customer service is horrible very rude I'm beyond disappointed in this company and am now finding new insurance for my son and I pretty sad how they treat their long time customers."
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Madilyn Guilfoy

July 11, 2026

5 out of 5 rating by Madilyn Guilfoy
"Kevin was very helpful with setting up my auto and renters insurance! He answered all my questions and was very responsive. Highly recommend this office!"
We responded:
"Thank you for taking the time to leave such a great review, Madilyn. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Hedy

July 9, 2026

5 out of 5 rating by Hedy
"Bob Boylen and staff have been my insurance agents for close to 30 years. It is so reassuring to know that if and when you reach out to him that a person will answer the phone and you will have an answer right away or very shortly thereafter.
I am well covered from house, to automotive, to personal items, and liability."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Bob Boylen’s Team! We deeply appreciate your kind words here in South Portland . "
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matthew mills

July 8, 2026

5 out of 5 rating by matthew mills
"We had to contact him on the day before a holiday, when the office was closed and he still answered the call and was able to give us the information we needed! I've always found him to be friendly, knowledgeable and accommodating!"
We responded:
"matthew, thank you for your wonderful review of State Farm Agent Bob Boylen’s Team!"
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Shirley Currie

July 6, 2026

5 out of 5 rating by Shirley Currie
"State Farm agent Bob at the south Portland office was very helpful in getting me a recent copy of my insurance card. My printer was not working and he came through . thanks again Bob."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Bill Garrett

June 23, 2026

5 out of 5 rating by Bill Garrett
"Top Notch!"
We responded:
"Bill, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Bob Boylen’s Team—we are always here to help!"
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Patrick Surette

June 23, 2026

5 out of 5 rating by Patrick Surette
"Bob Boylen has been our State Farm agent for more than 30 years and we have always been satisfied with Bob's advice and help when needed. We've had several major claims as well as minor ones and Bob and his team have been there every time. We see many ads where competitors offer to save us money but will they be there when we need them? Our experience with State Farm and Bob Boylen has been too important to take that chance."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Bob Boylen’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in South Portland ."
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ben krauter

June 18, 2026

5 out of 5 rating by ben krauter
"Super helpful and easy to deal with."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Bob Boylen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Attos Santana

June 18, 2026

5 out of 5 rating by Attos Santana
"Very professional and easy to work with!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Bob Boylen’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in South Portland ."
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Nancy Ray

June 12, 2026

5 out of 5 rating by Nancy Ray
"We’ve been clients with this agency for many years. They are quick to respond and very pleasant and helpful. We recommend them highly."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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DaraLyn McColl

May 31, 2026

5 out of 5 rating by DaraLyn McColl
"The best experience during a stressful time! Preparing an insurance claim over the weekend is never how you want to spend your free time, but working with Bob Boylen's office made it incredibly smooth. I was able to completely reassure my daughter that her car would be repaired properly and without worry. Their excellent, prompt service gives you real peace of mind when you need it most. I highly recommend and graciously appreciate Jennifer and Bob Boylen."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Bob Boylen’s Team here in South Portland . "
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Randolph Lindberg

May 29, 2026

5 out of 5 rating by Randolph Lindberg
"Always great service from Bob on any policy matters!"
We responded:
"Thank you so much for the 5-stars, Randolph! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Vin

May 7, 2026

5 out of 5 rating by Vin
"They are the most professional local insurance office I have worked with to date. Their responses are timely, and their communication is excellent. Thank you"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Bob Boylen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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G

May 4, 2026

5 out of 5 rating by G
"Bob and his crew are top notch. I have been with State Farm and Bob's Agency for many years now and they are always friendly and helpful.
I have always liked a local person to talk with when I have questions, in person or on the phone they are the best!"
We responded:
"G, thank you for your wonderful review of State Farm Agent Bob Boylen’s Team!"
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Adam Baske

April 28, 2026

5 out of 5 rating by Adam Baske
"Great team across the board. We've been with them for years and are incredibly pleased with the service, the value, and the responsiveness."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Bob Boylen’s Team. "